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  1. 1 Fill in the form
  2. 2 Download and print the PDF
  3. 3 Enclose it with your package

No after-sales request can be processed without this form. Questions? +33 (0)1 64 66 20 20 ·

After sales

Fields marked with * are required.

1Purpose of the request *
2Contact person / Case manager
3Return delivery address
4Equipment identification

Start with the serial number: if we know it, the model is filled in automatically. Otherwise, choose it from the list.

Unit 1

5Description of the problem / comments *

Your data is only used to handle your after-sales request; your contact details are kept for 5 years. More information and your rights: privacy policy.